Customer Service Feedback form Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *PhoneOverall Satisfaction *Extremely SatisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfiedSales Representative:A. How would you rate the friendliness & professionalism of your Sales Representative? *ExcellentGoodFairPoorB. Did your Sales Representative communicate effectively and clearly? *YesNoC. How would you rate the speed of our response to your questions or concerns? *Very fastFastAverageSlowVery slowD. Did the Sales Representative demonstrate sufficient knowledge about our products/service? *YesNoI'm not sureCustomer Service Representative:A. How would you rate the friendliness and professionalism of our Customer Service Representative? *ExcellentGoodFairPoorB. Were your concerns or issues resolved to your satisfaction? *YesNoPartiallyIf Partially, please provide details on the issues, how it was handled and any suggestions for improvement below:Your report: Installation Team:Cabinet or Granite A. Granite - How would you rate the friendliness and professionalism of our installation team? *ExcellentGoodFairPoorB. Cabinets - How would you rate the friendliness and professionalism of our installation team? *ExcellentGoodFairPoorGeneralSuggestions for improvement: What can we do to enhance your customer experience? *Recommend: How likely are you to recommend Exotic Stone Creations to others based on your customer service experience? *Very likelyLikelyNeutralUnlikelyVery unlikelyConsent to Follow Up - May we contact you for further clarifcation or to address your feedback? *YesNoSubmit
